Some QuickTime components may display white instead of video on Intel-based Macintosh computers

Third-party developers can create components, or plug-ins, for the use in the open architecture of QuickTime. These third-party components expand the functionality of QuickTime, allowing QuickTime to play additional media types.

If you are using an Intel-based Mac, be sure to visit the component developer's website to download a Universal binary component that is compatible with Intel-based Macintosh computers. PowerPC-based QuickTime components will not work natively in QuickTime on an Intel-based Mac.

Please see the QuickTime third-party component page for a list of QuickTime components with links to their respective manufacturers.

If the required component is not available from the third party in a Universal version that will run on an Intel-based Mac, you can work around the issue by forcing QuickTime Player to run under Rosetta. Components that were developed for PowerPC-based Macs will be able to run while QuickTime is running under Rosetta. See "Intel-based Macs: Forcing a Universal application to run with Rosetta" for steps.

In addition to third-party components, there is also a QuickTime component that's made by Apple: the QuickTime MPEG-2 Playback Component. Apple has created a Universal version of this component for users of Intel-based Macs. If you purchased the PowerPC version of the MPEG-2 Playback Component from the Apple Store online, you are eligible to receive the Universal version for free. Follow the directions below to receive the updated MPEG-2 Playback Component.

1. Connect to the Apple Store. If you are not in the United States, choose your country's Apple Store from the menu at the bottom of the page.
2. Click "Your Account" in the store menu bar at the top right of the page.
3. Enter your Apple ID and password.
4. Click "Software Download Purchases". You will see a link to the QuickTime MPEG-2 Playback Component.
5. Click the link to download and install the updated version.