Xsan: Some file and folder names may not be readable on Windows or Linux

Issue or symptom

Files and folders with names that contain 2-byte characters may appear incorrectly when created on Xsan and viewed from Microsoft Windows or Linux, or vice-versa.

Note: 2-byte characters are commonly used in Japanese, Chinese, and Korean fonts.

Solution

Rename the file or folder so that it contains only ASCII characters.

This document will be updated as more information becomes available.

 

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Published Date: Oct 7, 2016