Issue or symptom
In Mac OS X 10.3.9, Disk Utility may fail when trying to create an image from a device if the device's capacity is larger the 8 GB -- a "Image/device is too large" alert appears in Disk Utility when this happens.
Solution
Use one of these workarounds:
- Use the "Image from Folder..." option in Disk Utility instead.
or
- Start from an external drive that contains a version of Mac OS X 10.3 earlier than 10.3.9. Then, use Disk Utility from the external drive to image the device.
or
- Image the device from a Mac OS X 10.4 Tiger-based computer.