.Mac Webmail: Entourage folder accents convert to HTML tags

Issue or symptom

If you use Microsoft Entourage as a mail client and have a folder name that contains an accent, those accents may be converted into HTML tags when the account is accessed in .mac Webmail.

Solution

Name your folders using only unaccented letters.

This document will be updated as more information becomes available.

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Published Date: Feb 20, 2012