Xserve: Server Monitor does not authenticate with server over subnet

Issue or symptom

After changing a username or password with Server Monitor, the Xserve may stop authenticating remote Server Monitor users.

Solution

To correct this, perform the following steps:

1. Make the necessary changes to the username or password using Server Monitor.
2. Quit Server Monitor.
3. Shut down the Xserve that is the target of these changes.
4. Remove the power cord from the back of the Xserve.
5. Wait 30 seconds and plug the power cord back in.
6. Power the server back on.

Communicating with the Xserve with Server Monitor across subnets should now function as expected.

Related Terms: Lights Out Management LOM