Mac OS X 10.4.8: System Preferences unexpectedly quits after configuring iTunes Artwork screen saver

Issue or symptom

System Preferences may unexpectedly quit in Mac OS X 10.4.8 after setting the iTunes Artwork screen saver to use two rows in Desktop & Screen Saver preferences. You may not be able to open System Preferences after this happens.

Solution

To avoid the issue, use any iTunes Artwork screen saver Row setting besides 2 (the default is 5).

To resolve the issue if you are affected, go to your Home folder and remove a plist file (~/Library/Preferences/ByHost/com.apple.screensaver.iTunesArtwork.xxxxxxxxxxx.plist) :

  1. In the Finder, choose Home from the Go menu.
  2. Open the Library folder.
  3. Open the Preferences folder.
  4. Open the ByHost folder.
  5. Locate the file named "com.apple.screensaver.iTunesArtwork.xxxxxxxxxxx.plist" and remove it (the "xxxxxxxxxx" is a random set of numbers).
  6. Open System Preferences.

Note: Removing this file may reset other System Preferences settings. Adjust your System Preference settings as desired.

This document will be updated as more information becomes available.

Published Date: Oct 10, 2016