QuickTime: Some applications don‘t launch after updating to QuickTime 7.1.5 in Mac OS X 10.3.9

Issue or symptom

Certain third-party applications may no longer open or unexpectedly quit on when opening after updating to QuickTime 7.1.5 in Mac OS X 10.3.9. Affected applications include (but may not be limited to) FaxSTF, World of Warcraft, TurboTax 2006, and Full Tilt Poker.

The Console log may show the following error message:
Error locating symbol - dlcompat: Symbol "_JVTDecoOpen" not found

Solution

If you have a critical need to use one of these applications, choose one of the following:

• Perform an Archive and Install, preserving user and network settings, then apply all necessary updates with the exception of QuickTime 7.1.5.
or

• Download and install QuickTime 7.2.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.