iSync 2.4: Some Sprint-based Motorola phones may not be recognized

Issue or symptom

iSync 2.4, included with the Mac OS X 10.4.9 Update, supports many phones. Due to firmware differences, some Sprint-based phones manufactured by Motorola may not be recognized by iSync 2.4.

Solution

The same versions of these Motorola phones offered for sale by other service providers are not affected by this issue.

This document will be updated as more information becomes available.

Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.

Published Date: Feb 20, 2012