Complete My Album is offered with many iTunes Plus albums. Note that if you've purchased an AAC Protected single at 128 kbps and want the iTunes Plus version of the album, you must first upgrade your iTunes library to iTunes Plus before using Complete My Album.
This explains the Complete My Album Rules with iTunes Plus music:
Owned Tracks | Album available in iTunes Plus? | CMA Offer |
AAC Protected | No | CMA to AAC Protected album (deliver remaining AAC Protected tracks) |
AAC Protected | Yes | Must upgrade your iTunes library to Plus first, then see Plus rules below |
Mixed | No | No CMA offer |
Mixed | Yes | Must upgrade your iTunes library to Plus first, then see Plus rules below |
Plus | No | No CMA offer |
Plus | Yes | CMA to Plus album (deliver remaining Plus tracks) |
If an AAC Protected album that contains a music video is eligible for upgrade to iTunes Plus, the audio tracks will be upgraded to iTunes Plus, but if the music video is not available in iTunes Plus, the music video will be omitted from the iTunes Plus album, as well as the Complete My Album offer. In other words, the AAC Protected album with music video may be upgraded to an iTunes Plus album without music video.
Note: The Complete My Album expiration date is based on the date the track was purchased, not when it was upgraded.
For more information about iTunes Plus, please visit the iTunes Plus FAQ.
For more information about Complete my Album, see this document.