AppleShare IP 5.0 originally did not provide User fields for the ARA CallBack or Enable Dial-In features. If you install ARA Personal Server 3.0 and AppleShare IP 5.0 on the same computer, you should upgrade to AppleShare IP 5.0.2 or later.
Installation Order - ARA Personal Server has to be installed first. If not, current User information will not be imported into AppleShare IP 5.0.x's User list. Your ARA server will not work if installed after AppleShare IP 5.0.x.
ASIP 5.0.2/5.0.3 fully supports ARA 3.0 PS dial-in. However, it is not fully compatible with ARA CallBack. ARA CallBack works as follows in ASIP 5.0.2/5.0.3:
- ARA CallBack still works for users that were configured for call back in ARA before AppleShare IP was installed. However, after installing AppleShare IP, the 'call user back' button will be unchecked and the call back number will be dimmed. Call back is actually still active, although the window indicates otherwise.
- ARA CallBack will not work for users created after AppleShare IP was installed. However, Dial-in will still function.
- ARA CallBack will no longer work for users whose call back information was modified in AppleShare IP. However, Dial-in will still continue to function.
Workarounds:
1) Run ARA and AppleShare IP on separate computers
2) Configure ARA CallBack users before installing AppleShare IP.