There are known issues when using Microsoft Office 4.2.1 with Mac OS 9. Some can be resolved by doing a clean installation of Mac OS 9 and then reinstalling Microsoft Office 4.2.1.
Note: The installer may become unresponsive if you try to switch applications while it is running.
If the above steps do not resolve the issues, there are only two solutions:
- Upgrade to Office 98.
- Reinstall the older version of Mac OS.