Mac OS 9.1: Outlook Express Unexpected Quits After Upgrading from Mac OS 9.0.4

Outlook Express may unexpectedly quit when trying to send an email on a computer with a Spanish or Swedish version of Mac OS 9.1 that has been upgraded from Mac OS 9.0.4.
Symptom

Outlook Express unexpectedly quits with an error of type 2 when you try to send an email.


Solution

This is caused because duplicate versions of Text Encoding Converters files are installed.

Follow these steps to remove duplicate files from the Text Encodings folder:

Swedish Mac OS 9.1

1. Open the folder called Teckenkonvertering in the Systemmapp.

2. Drag the following Text Encoding files to the Trash.


3. Restart the computer.

Spanish Mac OS 9.1

1. Open the folder called Codificaciones de texto in the Carpeta del Sistema.

2. Drag the following Text Encoding files to the Trash.


3. Restart the computer.

Published Date: Feb 20, 2012