Xserve RAID (SFP): Troubleshooting a fiber optic cable connection

Learn to troubleshoot a fiber optic cabling issue.

The Apple Copper Fibre Channel Cable (SFP-SFP) may have intermittent connection issues if it isn't installed correctly between the Fibre Channel switch and Apple Fibre Channel PCI card in the host computer.


This may happen when using:




Try these steps if you have connection issues:

  1. Verify that the speed and topology settings on the HBA match those of the switch port. Setting both for automatic negotiation produces the best result.
  2. Check with the switch vendor to see if the switches work with passive SFP connectors.
  3. Test with an optical LC-LC optical cable and SFP-LC transceivers.


Note: This issue can also occur using third-party Fibre Channel arrays.


Published Date: Oct 11, 2016