LaserWriter 8500: Printer is not Listed in the Chooser or the Desktop Printer Utility

This document discusses if the printer is not listed in the Chooser or the Desktop Printer Utility.
If you've selected the LaserWriter 8 icon but your printer is not named in the list of printers, one of the following may be the cause.

The printer has been turned off. Make sure it is plugged in and turned on, and wait for the Ready light to turn on.

The communication settings are not set correctly. See "LaserWriter 8500: How to Adjust Communication Settings" and "LaserWriter 8500: How to View and Change Communication Port Settings". See also Appendix D for a list of acceptable values. To reset the communication settings to their factory default values, set the communication switch to the Reset (out) position. Turn the printer off and back on again. Set the communication switch to the Normal (in) position.

Someone may have renamed the printer. Check the startup page to see if the name has changed.

If you are using an AppleTalk network that contains zones, you may not have selected the correct zone for the printer.

There's a problem in the network cable system somewhere between your computer and the printer you want to use. Make sure that all the cables are properly connected. If you still can't resolve the problem, the printer's electronics or the network connector boxes may not be functioning properly. Call an your network administrator or an Apple-authorized dealer.

The printer has the same name as other printers on the network. If that's the case, the printer automatically appends a number to the end of its name when it's turned on. The number may change each time you turn on the printer. The printer administrator can change the name using the Apple Printer Utility for the Mac OS or the Apple LaserWriter Utility for Windows. You can identify your printer by looking for the printer with the same Ethernet address (use the Apple Printer Utility for the Mac OS or the Apple LaserWriter Utility for Windows) that is printed on the startup page.

Check the Network control panel to make sure the correct network is selected.

Related Documents:

34850: "LaserWriter 8500: How to Adjust Communication Settings"
34849: "LaserWriter 8500: How to View and Change Communication Port Settings"
Published Date: Feb 20, 2012