Symptom
QuickTime Player clients experience audio dropouts or breakups when receiving a live stream that is broadcast with QuickTime Broadcaster 1.0.
Solution
The default audio packet size setting in QuickTime Broadcaster 1.0 works for most networks. However, some networks are configured to drop packets over a given size. This can result in audio breakups or dropouts. Check with your network administrator for information about your network.
If you experience audio dropouts frequently, download and install QuickTime Broadcaster 1.0.1. If you already have QuickTime Broadcaster 1.0 installed on your computer, you can get version 1.0.1 using the Software Update pane in System Preferences. Alternatively, you can download it from the QuickTime website (http://www.apple.com/support/downloads/quicktimebroadcaster.html).
If you continue to experience audio dropouts while receiving a broadcast with QuickTime Player, lower the audio packet size in QuickTime Broadcaster. Follow these steps:
Figure 2 Configuring packet size limit
QuickTime Player clients experience audio dropouts or breakups when receiving a live stream that is broadcast with QuickTime Broadcaster 1.0.
Solution
The default audio packet size setting in QuickTime Broadcaster 1.0 works for most networks. However, some networks are configured to drop packets over a given size. This can result in audio breakups or dropouts. Check with your network administrator for information about your network.
If you experience audio dropouts frequently, download and install QuickTime Broadcaster 1.0.1. If you already have QuickTime Broadcaster 1.0 installed on your computer, you can get version 1.0.1 using the Software Update pane in System Preferences. Alternatively, you can download it from the QuickTime website (http://www.apple.com/support/downloads/quicktimebroadcaster.html).
If you continue to experience audio dropouts while receiving a broadcast with QuickTime Player, lower the audio packet size in QuickTime Broadcaster. Follow these steps:
- 1. If you have not already done so, click Show Details in the QuickTime Broadcaster window.
2. Make sure you have selected the "Enable Audio Stream" option (see Figure 1).
Figure 1 Enable Audio Stream selected
3. Click Packetizer.
4. In the dialog that appears, you will see a "Packet size limit" field. You can lower the packet size by choosing one of the defaults or by entering a custom value. (See Figure 2.) Note: Lowering the packet size may reduce your output data rate.
Figure 2 Configuring packet size limit