Telephone Support
Microsoft provides several fee-based telephone support options for its customers. Please consult the Microsoft web site for more details:
http://support.microsoft.com/directory/ .
Microsoft Download Library (MSDL): Download hundreds of software add-ons, bug fixes, peripheral drivers, software updates, and programming aids-all at no cost on the Web at:
http://www.microsoft.com/downloads/ .
Direct modem access to MSDL is available 24 hours a day, 365 days a year, by dialing:
In the United States: + 1 425 936 6735
Connect information: 1200 to 14400 baud, no parity, 8 data bits, and 1 stop bit
In Canada: + 1 905 507 3022
Connect information: 1200 to 28800 baud, no parity, 8 data bits, and 1 stop bit
Online Support
Microsoft provides technical information from the Microsoft Software Library and Microsoft Knowledge Base via the Internet at:
http://support.microsoft.com/directory/ .