Symptom
At system startup time, the pointer does not move with the Apple Pro Mouse.
Solution
1. Disconnect and reconnect the mouse securely to the keyboard.
2. If the mouse is connected to keyboard, connect the mouse to one of the USB ports on the computer instead. If the mouse works, replace the keyboard.
3. Start up from the Software Restore disc or use the Extensions Manager control panel to start up the computer with the Mac OS All 9.x extensions set. If OK, troubleshoot extensions. If the pointer doesn't move, replace the mouse.
4. Disconnect all third-party USB devices. If the symptom is resolved, the mouse is OK and the issue is with one of the third-party USB devices. Reconnect each USB device until the issue reappears. Refer to the third-party USB company for compatibility information.
5. One or both USB ports may be causing the symptom. Contact Apple to schedule a service repair.