AppleShare IP 6.1: File Save/Open Issue With PowerPoint 97 via SMB

Apple has received reports of a problem saving/opening Microsoft PowerPoint 97 file on an AppleShare IP (ASIP) 6.1 volume via Windows File Sharing (SMB) connections.

When saving a file to an ASIP volume, the file may appear to save properly but contains no slides.

When opening a file on an ASIP volume, the following error may occur:

PowerPoint can't open the type of file represented by <filename>


In both cases, the file rendered unusable.


Note: PowerPoint 97 apparently writes to a file when it is opened, so opening a file without specifically saving may also render it unusable.

Apple has investigated these reports and has determined that the problem is partially solved by updating PowerPoint 97 with Office 97 Service Release 2 (SR-2). Apple has addressed the remainder of this issue in AppleShare IP 6.2, which can be downloaded from the Apple Software Updates Web site at http://www.apple.com/swupdates/ .

To avoid this issue, please make sure you are running both AppleShare IP 6.2 and PowerPoint 97 SR-2.
Published Date: Feb 20, 2012