About the Update for ARA 3.0.2 Server
What the Updater Does
The ARA 3.0.2 Server Updater fixes the issues described below. Apple recommends that customers use this utility to update the ARA 3.0 Server.
Note: If the client version of Apple Remote Access (version 3.0 or later) is installed, follow the directions outlined in Knowledge Base article 30830: "
Mac OS 8.5: Installing ARA Personal Server 3.0." to remove the client software prior to installing Apple Remote Access Server 3.0.
AppleTalk Network Access Interruption
On certain networks a Macintosh connected to a Local Area Network (LAN) will periodically get a message stating "Access to your AppleTalk Network has been interrupted." In some cases AppleTalk services become available again, in other cases the AppleTalk network does not become available again.
For additional detailed information, please refer to Knowledge Base article 24549: "
ARA 3.0: 'AppleTalk Network Not Available' Message."
G3 Sleep Issue
This applies only to Macintosh computers that use the G3 processor: If the computer has been in "Sleep" mode prior to attempting to make an ARA connection, the computer will not successfully connect to a remote access server using ARAP. The modem will dial and establish a connection but the connection never gets beyond the status message which states "Starting ARAP..." The connection will eventually time out with an alert. The connection attempt can also be terminated using the Cancel button.
Once the Macintosh has been put into sleep mode, it must be restarted in order to make ARAP connections. This does not occur with ARA 2.1.
Connections made via PPP will work whether the Macintosh has been put to sleep or not.
Incorrect Status Display
Several minor issues that would cause Remote Access status to display incorrect status information have been fixed. The most common symptom of these issues is that the status display would not get beyond the message, "Starting Network Protocols."
For additional information, please refer to Knowledge Base article 22070: "
ARA 3.0: 'Starting Network Protocols' Status Does Not Change."
Updating the ARA 3.0 Server
To update an ARA 3.0 Server, double click on the Update for ARA 3.0.2 Server icon. The updater will search for the appropriate files to update and list them in a window. Select either the file "OpenTpt Remote Access" or "OpenTpt Remote Access 68K" that resides in the Extensions folder inside the active System Folder and click on the Update button. If both the PPC and 68K files are present, the updater must be run twice, once for each file. After the update is complete the following message will be displayed: "The file has been successfully updated." The final step is to quit the updater utility and restart the Macintosh.
In order to verify whether or not the ARA 3.0 Server has already been updated, open the Remote Access control panel and Get Info (using the Get Info command in the File menu). An updated server will display "Remote Access: 3.0.2" Any Remote Access files that are placed in the Trash by the updater can be deleted.