When a printer attached to a queue can't be found on the network, an alert icon appears next to the printer name in the Queue Monitor window. Take the following steps:
- If the printer is not printing a document, turn the printer off and then on again. Check the name of the printer on the startup page.
- If someone has changed the printer's name, rename it or attach the printer again under its new name. For information on renaming, see the documentation that came with your printer.
- If you're printing over TCP/IP, make sure that the attached printer supports the LPD protocol (also referred to as LPR). See the documentation that came with your printer.
- If you're printing over TCP/IP, check the printer's network connection using a "pinging" utility.
- After checking the above, try reattaching the printer to the queue.