AppleShare IP 6.3: Users Can‘t Connect To Your Web Site
This article provides troubleshooting information for AppleShare IP 6.3.
Make sure that the Web server is turned on.
Make sure that the correct folder is selected as the default Web folder. Make sure that the correct HTML file is selected as the default document page.
For the default Web folder, make sure that Read Only access privileges are assigned to the Everyone category.
Verify that users' computers are configured correctly for TCP. Check each user's TCP/IP control panel. If there doesn't appear to be a problem with the TCP/IP settings, use a "pinging" utility that allows you to check network connections.
Verify that the problem is not a DNS problem by trying to connect with the IP address of the Web server instead of its DNS name.
Make sure users are entering the correct URL to connect to the Web server.
Make sure your DNS server's entry for the Web server's IP address and domain name are correct.
If you have set up multiple Web sites, make sure you have configured the Multi Domain Settings file correctly and performed any other necessary steps.
If your Web site is restricted to specific users, make sure those users have access privileges to your Web site.
Make sure your Web site is available on the Internet.
If users see a Java error and use Internet Explorer, tell them to make sure that Java Virtual Machine is selected in the Java section of the Internet Explorer Preferences window.