Macintosh Manager 1.3: Print Jobs Only Appear to Print

Symptom

Print jobs appear to be sent to the printer, but they are never actually printed. The same print jobs print when you log into System Access.


Solution

Try these three solutions:

Solution 1

1. Open the Macintosh Manager Admin program.
2. Click the Computers: Security tab.
3. Click to enable the "Applications can: Open other applications, such as helper applications" option.

Solution 2
Turn off background printing. Follow these steps to turn off background printing using the LaserWriter 8 driver:

1. Choose Print from the File menu.
2. Choose Background Printing from the pop-up menu.
3. Click "Foreground (no spool file)" to enable that option.
4. You can force a configured Printing Preferences folder out using the Managed Preferences feature of Macintosh Manager by placing it in the Initial Preferences folder.

Solution 3

1. Allow clients access to the Print Monitor.
2. Instruct clients to open Print Monitor after sending a job to the printer. When Print Monitor opens, it will immediately print all spooled jobs.

Printers that do not work with Desktop Printing
If your Macintosh Manager clients use printers that do not work with Desktop Printing, you should set up and select the printer on the client computer before installing and enabling Macintosh Manager. When you've enabled Macintosh Manager set the workgroup printer option to use the "printer selected in System Access." Be sure to check with the vendor of your printer if it does not work with Desktop Printing for any possible updates or procedures to print in Macintosh Manager or Mac OS 9's Multiple Users environment.