Symptom
- The Recent Applications, Recent Documents, and Recent Servers folders in the Apple menu are empty, despite items being recently accessed.
- When you open the Apple Menu Options control panel an alert box with this error message appears:
"There has been an error opening the preferences file. As a result Apple Menu options can not launch."
Solution
Drag the Apple Menu Options Prefs file located in the Preferences folder of the active System Folder to the Trash.