Mac OS 9: Help Viewer "Not Enough Memory" Message

An alert box may appear with a message that there is not enough memory to use Mac Help, particularly after updating or installing new software on your computer.

Symptom

When you try to search Mac Help, an alert box with this message appears:


However, the Finder indicates that there is an adequate amount of available memory.


Solution

Remove the file "Help Viewer Accessors" from the Apple Help Prefs folder in the Preferences folder.

Published Date: Feb 20, 2012