Macintosh: FireWire Issue With Some Canon Mini-DV Cameras

Symptom

When other FireWire devices are connected at the same time as the Canon camera, one or more of the following symptoms can occur:

• Devices unexpectedly disappear from the FireWire bus. For example, FireWire hard drives disappear from the desktop.
• An alert box appears with this message: "The storage device that you just removed was not properly put away before being removed from this computer."
• Video editing software such as Final Cut Pro and iMovie report dropped frames during capture.
• The computer stops responding.

Solution

Try one of the following workarounds:

• Disconnect FireWire devices other than the camera. This step should always alleviate the issue.
• Try a different length or brand of FireWire cable.
• Rearrange the order of devices in the chain.

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