Symptom
In the "About iMac/Cube DVD-ROM Update" document included in the DVD-ROM Update, only two possible installation messages are mentioned. However, there are eight messages that could appear during the installation process.
Solution
Messages that might appear are listed below.
Different version of Mac OS installed on computer than what is required for update:
- This DVD-ROM Update requires a US-version or an international English version Mac OS. Please choose a different destination disk, or perform a clean installation of a US-version Mac OS.
Note: The message above appears in the US version of the DVD-ROM Update. Other localize languages have similar messages when the DVD-ROM Update version does not match the Mac OS version.
- This DVD-ROM Update requires a minimum of Mac OS 9.0.4 on the destination disk.
Different model of DVD-ROM drive installed than what is required for update:
- This DVD-ROM Update requires a supported DVD-ROM drive.
- This drive is not available on this system.
Macintosh model is not one requiring the DVD-ROM Update.
- This DVD-ROM Update requires a supported iMac or G4 Cube with a DVD-ROM drive.
DVD-ROM drive does not need to be updated, or has already been updated:
- This drive does not need this update.
- This drive has already been updated.
Note: Both of these messages are documented in the "About iMac/Cube DVD-ROM Update" document.
Drive Error Message:
- This DVD-ROM drive is not able to be updated. Please contact an Apple Authorized Service Provider.