Xserve: Security Lock Does Not Lock Hard Drive Tray

Xserve's security lock does not prevent a hard drive tray latch from being pressed and opened. Xserve may stop responding if you eject a hard drive while the server is operating.
Symptom

if you press the latch for the hard drive that is the startup disk, Xserve may stop responding ("hang", or "freeze").

Xserve loses access to the hard drive if you press the latch for a hard drive that is not the startup disk.

Note: Xserve's security lock does not prevent a hard drive tray from being pressed and opened.


Solution

Download and install Mac OS X Server 10.2.4 or later. You may use the Software Update feature of System Preferences, or download the software from Apple Software Downloads (http://www.apple.com/swupdates/). For more information on Mac OS X Server 10.2.4, see technical document 70171, "Mac OS X Server Update 10.2.4: Information and Download".
Published Date: Oct 10, 2016