Xserve and Xserve (Slot Load): Startup Delay With SCSI or Fibre Channel PCI Card Installed

When a SCSI or Fibre Channel PCI card is installed in an Xserve or Xserve (Slot Load) and no boot path has been selected, a startup delay of up to 7 minutes may occur.
Symptom

When a SCSI or Fibre Channel PCI card is installed, and no boot path has been selected, the server does not start up for up to 7 minutes, or longer. If a display is connected, a flashing question mark appears on screen during this delay.


Solution

Important: This symptom does not indicate a hardware issue.

There are two solutions to this issue.

Change the Startup Volume

Remove the SCSI or Fibre channel card

If the issue still persists, remove the SCSI and/or Fibre channel cards and test.

If the issue persists after removing the SCSI or Fibre channel card, there may be another issue. Additional troubleshooting documents that may help you are listed below.

Additional information

When the Startup Disk Preference Pane is used to select a valid startup volume, this information is written to firmware as a boot path. If a boot path on the server is missing and one of the cards mentioned above is installed, the BPS (Boot Path Search) will search through all possible SCSI IDs and LUNs looking for a startup device.

Related documents

51795 Xserve Manuals
58042 Macintosh: Flashing Question Mark at Startup
51839 Mac OS X Server for Xserve: Solving Startup Problems
106712 Mac OS X: Troubleshooting Permissions Issues

Published Date: Feb 20, 2012