Symptom
When you try to use the DVD Player Help, an alert box appears. The text varies depending on whether the computer is connected to the Internet.
- If the computer is not connected to the Internet, the alert text reads:
"Waarschuwing: Deze informatie bevindt zich op het internet. Wilt u verbinding maken met het internet en deze informatie bekijken?" (See Figure 1.)("The requested information is on the internet. Do you want to connect to the internet to retrieve it?")
Figure 1 Alert Text if Not Connected to the Internet
- If the computer is connected to the Internet, the alert text reads:
"Waarschuwing: De verzochte informatie is niet gevonden of er heeft zich een probleem voorgedaan bij het maken van een internetverbinding. Probeer het opnieuw of controleer uw internet- en netwerkinstellingen." (See Figure 2.)("The information you were looking for was not found or there was a problem connecting to the internet. Check your Internet and Network settings.")
Figure 2 Alert Text if Connected to the Internet
Solution
These alert messages can be ignored. To access the DVD Player Help, do the following:
- If the computer is not connected to the Internet, press the Annuleer (Cancel) button in the alert message.
- If the computer is connected to the Internet, press the OK button in the alert message.