The Apple Cinema HD Display is packaged with a protective film wrapped around the lower area of the front bezel. In rare cases the protective film may be difficult to remove in one piece, and may leave behind an adhesive residue that is hard to remove using the normal cleaning recommendations for Apple products. For normal cleaning methods, see technical document 30889, "
Translucent Plastics: How to Clean".
Follow these steps to remove the residue:
1. Make sure the material you are trying to clean is the residue left behind from the protective film and not something else.
Fingerprints, sticky residue from candy, and many other common materials can be easily cleaned using a damp, lint-free cloth.
2. For cleaning the adhesive left behind from the protective film, use "Goo Gone", produced by Magic American Corporation based in Cleveland, Ohio.
(http://www.magicamerican.com/products_gg.aspx).
3. Apply a small amount of Goo Gone to a clean lint-free cloth. If too much cleaning solution is used, it may migrate into any gaps in the case plastics.
4. Gently rub the lint-free cloth over the areas that have the adhesive residue until all of the adhesive has been removed.
5. Gently polish the affected areas with a clean, lint-free cloth to remove any remaining cleaning solution residue.
Important: Information about products not manufactured by Apple is provided for information purposes only. Please contact the vendor for additional information.
Document 17159, "
Locating Vendor Information" can help you search for a particular vendor's address and phone number.