Symptom
You see this alert:
- "Enter a passkey to pair with your mouse.
"A passkey is needed to complete a pairing between this computer and the mouse. This number will only be used once. You do not need to remember this number. When asked, you will be provided with this number to enter on your (null)."
Figure 1 "Passkey" alert
This alert appears if your computer does not meet the system requirements to use the mouse.
Solution
- 1. Make sure your computer has Mac OS X 10.2.6 or later installed. See technical document 106704, "Mac OS X: How to Update Your Software".
2. Install the software from the disc that came with your Apple Wireless Mouse. For more information, see technical document 86468, "Bluetooth: How to Set Up Your Apple Wireless Mouse".
Related documents
86493, "Apple Wireless Keyboard and Mouse: About the Bluetooth Firmware Update"