Network Assistant 4.0.x: Using Apple Network Assistant on an AirPort Network
This article explains how to set up computers with AirPort and Network Assistant.
Symptom
Using Network Assistant to observe or control client computers connected via an AirPort Base Station can result in a black screen or a communication error in the Workstation Status window.
Solution
Figure 1 Preferences window
Notes
Using Network Assistant to observe or control client computers connected via an AirPort Base Station can result in a black screen or a communication error in the Workstation Status window.
Solution
- Make sure that all of the AirPort clients and Base Stations are updated to AirPort 1.3.1 or later and that all Network Assistant clients are updated to the latest versions of Network Assistant software, AirPort software, and the Mac OS.
- Configure the Network Assistant admin to "Only send changes made by QuickDraw" client computers when sharing screens. To select this option, choose Preferences from the Setup menu and enable the option to "Only send changes made by QuickDraw."
Figure 1 Preferences window
- Do not connect the Network Assistant admin workstation to you network via AirPort. Connect it directly to the Ethernet network to which your AirPort Base Station(s) is connected.
- Configure your AirPort Base Station to a Base Station Density of "High" and increase the multicast rate to 11 Mb using the AirPort Admin Utility. See Note 1.
Notes
- 1. Enabling the Base Station Density and multicast rate settings will limit the effective range of each AirPort Base Station's network and will decrease the effective distance that a client can be from that Base Station to less than 50 m.
2. Wireless Internet access requires an AirPort Card, AirPort Base Station, and an Internet service provider, for which fees may apply. Some ISPs are not compatible with AirPort. For more information, see technical document 106590: "AirPort: Requirements for Wireless Internet Access."