PowerBook: Periodic CD/DVD Drive Noise

  • Last Modified: September 16, 2003
  • Article: TA27303
  • Old Article: 88203
This document describes an issue with CD or DVD drives in PowerBook computers and provides a workaround.

Products Affected

Mac OS 9.2, PowerBook, PowerBook G3

Symptom

After upgrading to Mac OS 9.2.1 the CD or DVD drive periodically resets itself even if there is no disc in the drive. The reset lasts only about a second and is accompanied by a slight vibration and noise.

Products Affected

  • PowerBook G3
  • PowerBook G3 Series
  • PowerBook G3 Series (Bronze Keyboard)
  • PowerBook (FireWire)
  • Mac OS 9.2.1

Solution

Download and install Authoring Support 1.1.3 or later from Apple Software Downloads (http://www.apple.com/swupdates/).


-or-

Turn off the SDAP Authoring Support extension.

    1. Open the Extensions Manager control panel.
    2. Click the checkbox to turn off the SDAP Authoring Support extension.

Note: This extension is not needed on this computer model unless you are using a third-party CD-RW expansion bay device.
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