Your USB printer doesn't appear in Print Center or is listed as unsupported

• The connected printer's name does not appear.

• A question mark is on the printer's icon.

• Print Center lists it as unsupported, or Type appears as "Driver Not Installed" when adding the printer.

Some printers may use custom input-output modules in the Print Center's "Printer List" pop-up menu, such as Epson AppleTalk. You may need to select one of these custom options in order to add your printer. It is also possible that your printer may be seen in the pop-up menu individually. These modules may appear in the "Printer List" pop-up menu like this:

To check the Print Center's "Printer List" pop-up menu for your specific printer:

1. Open Print Center (/Applications/Utilities/).

2. Click Add Printer in the Print Center.

3. Select the appropriate connection method from the pop-up menu (for example, USB, EPSON USB, Epson AppleTalk, and so forth).

4. When you see the printer's name in the pop-up menu, select it.

5. Click Add Printer.

If you cannot find the printer you want to add in the list of connection methods, verify that:

• The printer's software has been installed.

• You are choosing the right connection type for your printer.

• The printer is connected to your computer, plugged in, and turned on. If you have selected the right connection type for your printer from the pop-up menu within the Printer List window, and the printer is reported as unsupported or driver not installed, check for an updated software version at the manufacturer's website or the Mac OS X downloads page.

Important: Information about products not manufactured by Apple is provided for information purposes only, and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.