"Attached iPod model is not supported by this application" alert

  • Last Modified: January 08, 2007
  • Article: TA27605
  • Old Article: 93613

Products Affected

iPod mini, iPod, iPod

If your iPod mini came preinstalled with iPod mini Software 1.2 or later or your iPod (Click Wheel) came with iPod Software 3.0.2 or later, you cannot use an iPod Updater prior to iPod Updater 2004-11-15. If you try to, you will see the following alert:

    The attached iPod model is not supported by this application.

If you recently purchased a new iPod, make sure that you install the software from the CD that came with your iPod, or check iPod downloads for the latest updater. If you try to use the original iPod mini Software 1.0 Updater on an iPod that isn't an iPod mini, you will get the same alert.

Find out which iPod model you have and the latest version of iPod Software that is available for it.

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