At Ease 2.0 for Workgroups: If a User Forgets a Password

We use At Ease 2.0 for Workgroups on an AppleTalk network. One of our users forgot his password. He had changed the password from the one the administrator had assigned to him. How can he regain access to At Ease?
The administrator password always works with any user name. To create a new password:
Published Date: Feb 19, 2012