NOTE: Remove the Option Card if one is installed. Check the DIP switches
after removal. SW2-4 should be open/off with the card out.
This initial check table deals with minor problems such as a loose cable,
bad ribbon cartridge (color or black), incorrectly set DIP switches, etc.
The items on this list should always be checked before you begin actual
troubleshooting.
INITIAL CHECKS
Check for the problems below. If your problem isn't listed in or solved by
the initial checks, search on IMAGEWRITER II GENERAL TROUBLESHOOTING.
SYMPTOM CHECK
Error lamp blinks -Is carrier cover securely in place?
-If left margin error occurs while
printing, it may be a software
problem: try other software.
Select off, Error on -No paper or paper improperly
inserted?
No printing or -Is the interface cable between the
garbled printing printer and computer loose or
disconnected?
-Check DIP switches:
SW2-1 and SW2-2 should be closed for 9600 BPS
SW2-3 should be open for DTR handshaking (DTR is a
(popular form of data flow control; for more info
on flow control search on HTS and FLOW CONTROL).
SW2-4 should be open if no option card is installed
and closed if an option card is installed.
Software-specific -Try a known good piece of software.
problem -Contact the Software Manufacturer to see
if the program supports the IW II.
Prints okay for a -Set DIP switch 2-3 to the correct serial protocol.
while then garbage -Check that cable is securely installed.
Overprinting -Check that the program being used
is set for the correct line spacing
and line length.
Light printing -Change ribbon cartridge.
-Try different settings of the
impression control lever
(four positions).