APPLE REMOTE ACCESS CLIENT FOR MACINTOSH READ ME
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This document provides late=breaking news about the Apple Remote Access Client
not covered in the "Apple Remote Access Client User's Guide." You may need to
refer to that guide to understand the use of several terms in this document.
Modems supported by the Apple Remote Access Client
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Modem scripts for many popular modems are provided on the Remote Access Client
installation disks, including:
United States
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V.32bis modems (14,400 bps):
Apple Express Modem
Global Village PowerPort Gold
Global Village TelePort Gold
Hayes Optima 144
Microcom QX4232bis
Prometheus ProModem 144e
PSI Powermodem IV
Supra SupraFax v.32bis
Telebit WorldBlazer
V.32 modems (9600 bps):
Global Village PowerPort Silver
Global Village TelePort Silver
Prometheus Promodem 96
PSI Powermodem III
Supra SupraFax Modem Plus
Telebit QBlazer
Telebit T1600
US Robotics Sportster
V.22bis modems (2400 bps):
Apple 2400
Global Village PowerPort Bronze
Global Village TelePort Bronze
Hayes Optima 2400
Microcom AX 2400C
Prometheus Promodem 24
PSI PowerModem II
Cellular support:
Applied Engineering DataLink PB and Applied Engineering Axcell Cellular
Interface
Microcom Cellular Data Link 300
ISDN support:
Hayes ISDN adapter
Czechoslovakia
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CZ Sample Script * Apple 2400
Germany
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57,600 bps:
Andante EAZ0 v2 (V.24 ISDN Adapter)
Andante EAZ1 v2
Andante EAZ2 v2
Andante EAZ3 v2
Andante EAZ4 v2
Andante EAZ5 v2
Andante EAZ6 v2
Andante EAZ7 v2
Andante EAZ8 v2
Andante EAZ9 v2
25,000 bps:
Motorola 326x (Fast) v2
19,200 bps:
MDG 19K2=31 v2
MDG 14MX=22 v2
14,400 bps:
euroScout v2
Express Modem 14400 v2
Global Village Test v2
PriCom 14.4 v2
TELEJET 14400 v2
9600 bps:
CN=3532 SA Plus v2
CN=3532 SA v2
FURY 9600 TI v2
MicroLink 9624 v2
2400 bps:
Apple PowerBook/Portable v2
CN=3522 SA Plus v2
CTK EuroCoupler Akustikk. v2
CTK EuroCoupler Modem v2
Dialog 2400 MNP v2
FURY 2400 TI v2
GVC SuperModem 2400 MNP v2
GVC SuperModem 2400 v2
MAKK=CHAMPION Akustikk. v2
MAKK=CHAMPION Modem v2
MDG 2400=11 v2
MDG 2400=21 v2
MicroLink 2410 v.2
Personal Line 2400 MNP v2
TELEJET 2400 v2
Worldport 2400 MNP v2
Switzerland
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19,200 bps:
ZyXEL U=1496
9600 bps:
FURY 9600 TI v2
NOKIA PMD 9600
NOTE: The U.S. scripts listed above are also installed in all other
countries.
Modem scripts included with the Apple Remote Access MultiPort Server can also
be used with the Apple Remote Access Client for Macintosh.
Using AppleTalk Remote Access v1.0 modem scripts w/Apple Remote Access Client
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You can use AppleTalk Remote Access version 1.0 modem scripts with Apple
Remote Access Client, but you will not be able to use certain new features,
such as Ignore Dial Tone, Manual Dialing, and MNP 10. You cannot use Apple
Remote Access Client modem scripts with AppleTalk Remote Access version 1.0.
Using an MNP 10 modem
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MNP 10 is an error-correction protocol that allows for more reliable data
connections made through cellular modems.
To establish an MNP 10 connection, your modem and the modem you're calling
must support MNP 10; clicking the "Use MNP 10 error correction in modem"
checkbox in the Remote Access Setup window is not by itself sufficient to
establish an MNP 10 connection.
Using aliases with Apple Remote Access
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When you create an alias over an Apple Remote Access connection, select the
alias icon and choose Get Info from the File menu, then click the Locked
checkbox. If you don't lock the alias, the alias can be converted to call the
wrong Apple Remote Access server or to try to access the service across your
local network.
Using the Manual Dialing feature
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When you use Manual Dialing, establishing a Remote Access connection varies
according to the type of modem you are using. To ensure that you can make a
connection while using Manual Dialing, you may need to experiment with
pressing the Connect button slightly before or after you hear the remote modem
answer the phone.
Using the Redialing feature
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Remote Access Client will attempt redialing only when the phone number that
has been dialed is busy. If the connection attempt has failed for any other
reason, Remote Access will stop the redialing attempts so that you can correct
any problems.
When using the Redialing option, you should set the "Time between retries"
number to five seconds or greater. Depending on the modem, anything less than
five seconds may not give your modem sufficient time to reset, resulting in
your Macintosh serial port being busy and unavailable for redialing.
When using the Redial alternate number option, the main number will be dialed
once before the redialing sequence is initiated. The redialing sequence will
then alternate between the main and alternate numbers.
Using DialAssist
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In certain countries city/area codes don't exist. If you are calling within
such a country and you encounter problems, try entering a space in the
"Connect To City/Area Code" field in your connection document to get
DialAssist to work properly.
Serial Port Arbitration
-----------------------
When a Remote Access connection is established (or being established when
making a call), Remote Access prevents other application programs from using
the serial port you selected in the Remote Access Setup control panel. In
this case, most programs will inform you that the port is in use.
Remote Access Client provides this port arbitration through a system extension
called the Serial Port Arbitrator located in the Extensions folder. Some
programs that use the serial port may not be compatible with this extension.
If you suspect this, remove the Serial Port Arbitrator file from the
Extensions folder, restart your Macintosh, and try the program again.
NOTE: The Serial Port Arbitrator will not work on a Macintosh if Remote
Access Client has not been installed.
Macintosh computers with Virtual Memory
---------------------------------------
If you are using a Macintosh IIfx, Macintosh Quadra 900, or Macintosh Quadra
950 and have Virtual Memory turned on, you must open the Serial Switch control
panel (included on the Install 2 disk) and set the serial port setting to
Compatible.
Modem cable requirements
------------------------
Most modems require a cable that supports the data terminal ready (DTR)
signal. In addition, certain modems require a cable that supports CTS/RTS
hardware flow control. To support DTR, the cable must connect pin 20 on the
DB=25 connector to pin 1 on the Mini DIN=8. To support CTS/RTS, the cable
must connect pin 5 on the DB=25 connector to pin 2 on the Mini DIN=8 and pin 4
on the DB=25 connector to pin 1 on the Mini DIN=8. See your modem vendor or
Apple=authorized dealer about obtaining the necessary cable.