PowerBook Express Modem: Problem Receiving Fax (7/94)


When I receive a fax using my PowerBook Express Modem I get an error during transmission. Sometimes I will only receive part of the first page. Other times I receive the whole first page. Then the error will occur when I start receiving the second page. I have reinstalled my Express Modem Software and clean installed my system software.

The transmission error is caused by Virtual Memory being turned on. Go to the Memory Control Panel and turn off Virtual Memory. This will correct the problem.

*NOTE: This same situation can occur with some third party modems as well (like the Global Village PowerPort).

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Published Date: Feb 19, 2012