If you are using a Quadra AV computer, make sure you have installed the application called "Dialer". If you are using a Power Macintosh, make sure you have installed the application called "Power Dialer". "Dialer" can not be used on a Power Macintosh and will cause this error message because it is not able to locate the GeoPort software in memory.
If your are using the correct application, contact Jabra at 619-622-0764.
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