PROBLEM DESCRIPTION: When normal ASCII text is sent to the printer for a
print it is printed in hexadecimal form (something like the hex dump below).
00 AF E3 5F 3D FF FF FF EF AF 5D 3E 5F FF FF FF FF FF FF
7F 9E 7A 4F FF FF FF FF 3F 12 1F 3F 23 23 DF EF AF 3D 5E
CAUSE: 1. If the Select button is accidently pressed when the printer is
turned on (something that is very easy to do with the IW II), the printer will
print all text sent to it in hex.
2. Sometimes if the computer is turned off and on while connected to the
printer, the printer may receive a glitch that it interprets as a command from
its host (the computer) to print in hexadecimal.
CURE: In either case, turning off the printer and then turning it back on
again will cause it to return to all default settings (including normal print
mode).