Macintosh Guide, which is included in Macintosh System 7.5, utilizes a technology called Apple Guide. Apple Guide is an electronic assistant that leaps beyond traditional help systems and guides the user through specific procedures one step at a time, actually leading the user through to the completion of the task.
With Apple Guide, a user can learn how to accomplish new or complex tasks by following on-screen prompts. Apple Guide also provides on-screen "coachmarks" that provide visual clues by circling or highlighting items such as menu selections.
Businesses, schools, and other organizations can reduce training and support costs by creating their own Apple Guide to lead users through tasks that are unique to their company or organization. For example, a human resources department could use Apple Guide to assist employees in filling out forms electronically�?guiding the user through obtaining the correct form from a network server, filling it out, and sending it to the proper electronic mailbox.
The Apple Guide Authoring Kit is available as a separate product from Addison Wesley. The kit allows you to create your own customized Guide files.
The Tech Info Library article titled "Locating Vendor Information" can help you search for a particular vendor's address and phone number.
Article Change History:
03 Apr 1995 - Reviewed for technical accuracy.
15 Feb 1995 - Reviewed for technical accuracy, revised System 7.5 keyword.
06 Jan 1995 - Removed info on where to obtain free copies as program expired.
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