Solution:
If possible, have the user to switch to pulse dialing in the installation options, and re-install.
If not possible, they have two options. First, have them send back their disk to upgrade to 1.1. This will be corrected in 1.1.
In addition, if they wish to apply an interim solution to version 1.0, the following poke will work:
1. Startup a copy of the Pinpoint installation disk. Select Basic.
2. Type the following:
BLOAD PINPOINT.SYSTEM,TSYS,A$2000
POKE 20124,128 (this number can be up to 255)
BSAVE PINPOINT.SYSTEM,TSYS,A$2000,L15104
3. Re-install Pinpoint on their AppleWorks disk.
123456789012345678901234567890123456789012345678901234567890123456789012345678
The "128" above is a delay count before reseting the modem. It's default value is 56. It's maximum value is 255.
This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.