PROBLEM DESCRIPTION: The ImageWriter is unable to feed a single
sheet of paper through without the paper slipping to one side.
CAUSE: Lightly pulling on the "slipped" side of the paper reveals
that there is not much friction holding the paper positioned between
the platen and the rollers.
CURE: Remove the the platen using the procedures in the
Technical Procedures manual. Lightly rub the surface of the platen
with fine steel wool to lightly roughen the surface and increase
the friction between the platen, paper and rollers.
CAUTION: To prevent shorts from occurring on the logic board, be
sure to thoroughly brush "all" steel wool particles off of the platen
before reinstalling it.
If the above cure doesn't fix the problem, search on GTS and the
product's name to obtain a general troubleshooting procedure.