Question: The internal Global Village PowerPort Mercury no longer functions after the PPC daughter board or logic board upgrade is installed.
Answer: The Global Village PowerPort Mercury modem will not function without the latest software update from Global Village Communications, Inc. Global Village has now released the software. Version 2.5.5 is needed for the internal modem in the PowerBook 500 series to work. Customers will need to contact Global Village for more information.
Question: The computer freezes up when the PCMCIA card cage is installed in the left expansion bay.
Answer: The PowerBook 500 series PPC upgrade card requires the Revision C PCMCIA card cage. After the PPC upgrade card has been installed, the computer will not startup if either of the prior revisions of the PCMCIA expansion card cage is inserted in the expansion bay. The Revision C cage is not yet available. It is expected it to be available from Apple by the end of May 1996
Question: Since the upgrade, the hard drive will not spin down, even though the icon in the Control Strip indicates that it has spun down.
Answer: To alleviate this symptom, you need to update the hard drive driver with Drive Setup 1.0.3 or later. Since the default hard disk driver for all PowerBook 200 and 500 series computers comes from Apple HD SC Setup, any such PowerBook upgraded to PowerPC will have this symptom unless the hard drive has been previously updated with Drive Setup 1.0.3 or later.