BEFORE YOU START: Familiarize yourself with the ImageWriter II Technical Procedures.
The wrong print driver might be installed (such as 2.2).
Solution:
Install ImageWriter driver version 2.3 or higher.
OTHER POSSIBLE CAUSES/CURES: "Over inking" might occur when using a new ribbon with porous paper. The thickness lever might be adjusted too far forward. Some applications might require that an older driver be used.