PC Compatibility Cards: Errors Installing Video Software (8/96)

Article Reviewed/Updated: 26 August 1996

If I follow the Quick Setup instructions on pages 174-175 in the PC Compatibility Card User's manual (either 7-inch or 12-inch), I get an error message that says, "Can't open file E:\\VIDEO\\DRIVER\\EEDATA.EE_".

When I try to install using the "Factory Default" settings I get a different error message.

What do these messages mean? How can I work around them?
=============================
Can't Open File Error Message
=============================

Issue
=====
When you get the error message that says, "Can't open file E:\\VIDEO\\DRIVER\\EEDATA.EE_", the installer is trying to create a file on the CD-ROM disc which it cannot do. Also, the installer will modify AUTOEXEC.BAT so it will try to load E:\\VIDEO\\DRIVER\\CUSTOM, which will generate one of several error messages each time the computer is started:

1. Invalid drive specification - if CUSTOM loads before MSCDEX
2. Bad command or file name - if CUSTOM loads after MSCDEX and some CD-ROM
disc other than PC Utilities is in the drive
3. CDR101: Not ready reading drive E - if there is no CD-ROM disc in the
drive


Workaround
==========

The workaround is as follows:

Step 1
------
Run E:\\VIDEO\\DRIVER\\INSTALL and go through the Utilities Installation
to install the files into C:\\MACH64.

Step 2
------
Switch to C:\\MACH64, run INSTALL, and do the Quick Setup. As long as
you do not select the factory default setting it creates EEDATA.EE_ in
the C:\\MACH64 directory.


==================================
Error Installing "Factory Default"
==================================

Issue
=====

If you use Quick Setup to configure DOS video and choose the "Factory Default" selection, the installer will not create the EEDATA.EE_ file. However, CUSTOM.COM is still loaded in AUTOEXEC.BAT, and on every restart you get an error which says, "Problem opening file "EEDATA.EE_". CUSTOM is not installed."


Resolution
==========

The way to resolve this issue is to:

Step 1
------
Remove the CUSTOM line in AUTOEXEC.BAT

Step 2
------
Select a different monitor in Quick Setup, then go back and select 'Factory Default'.


This article was published in the Information Alley on 26 August 1996.


Article Change History:
26 Aug 1996 - Added keyword.



Published Date: Feb 18, 2012