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Can't Open File Error Message
=============================
Issue
=====
When you get the error message that says, "Can't open file E:\\VIDEO\\DRIVER\\EEDATA.EE_", the installer is trying to create a file on the CD-ROM disc which it cannot do. Also, the installer will modify AUTOEXEC.BAT so it will try to load E:\\VIDEO\\DRIVER\\CUSTOM, which will generate one of several error messages each time the computer is started:
1. Invalid drive specification - if CUSTOM loads before MSCDEX
2. Bad command or file name - if CUSTOM loads after MSCDEX and some CD-ROM
disc other than PC Utilities is in the drive
3. CDR101: Not ready reading drive E - if there is no CD-ROM disc in the
drive
Workaround
==========
The workaround is as follows:
Step 1
------
Run E:\\VIDEO\\DRIVER\\INSTALL and go through the Utilities Installation
to install the files into C:\\MACH64.
Step 2
------
Switch to C:\\MACH64, run INSTALL, and do the Quick Setup. As long as
you do not select the factory default setting it creates EEDATA.EE_ in
the C:\\MACH64 directory.
==================================
Error Installing "Factory Default"
==================================
Issue
=====
If you use Quick Setup to configure DOS video and choose the "Factory Default" selection, the installer will not create the EEDATA.EE_ file. However, CUSTOM.COM is still loaded in AUTOEXEC.BAT, and on every restart you get an error which says, "Problem opening file "EEDATA.EE_". CUSTOM is not installed."
Resolution
==========
The way to resolve this issue is to:
Step 1
------
Remove the CUSTOM line in AUTOEXEC.BAT
Step 2
------
Select a different monitor in Quick Setup, then go back and select 'Factory Default'.
This article was published in the Information Alley on 26 August 1996.
Article Change History:
26 Aug 1996 - Added keyword.