What is Apple Personal Modem?
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* The Apple Personal Modem you have is an international (Europe and Asia) product only. This modem does have some voice capabilities. There are two models: one is 14.4 kpbs and the other is 28.8 kbps.
* Apple Personal Modem is also the name of the software that comes with these modems.
* There was also another modem (now discontinued) that was also named the Apple Personal Modem. It was a U.S. external modem that ran at 1200 kbps or 300 kbps.
Resolution
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This issue you mentioned can resolved by installing Apple Personal Modem (APM) 2.1.6 in addition to System software 7.5.3 or later.
Article Change History:
02 Oct 1996 - Updated for clarity.