The cause appears to be the HP printer driver. Apple Computer and Hewlett Packard have verified that a -23 error may occur when printing from a Power Macintosh or Performa 5400, 6400, or 6360 computer to any HP Deskwriter 600 series printer using certain older versions of the HP Serial printer driver.
Revised printer drivers have been posted by Hewlett-Packard to their World Wide Web site.
For DeskWriter 600 series printers, use version 9.2.1 of the driver.
For DeskWriter 800 series printers, use version 9.3 of the driver.
If you need to print but do not have the revised driver, a workaround would be to either turn off virtual memory or use the AppleTalk (rather than Serial) printer drivers.
This article provides information about a non-Apple product. Apple Computer, Inc. is not responsible for its content. Please contact the vendor for additional information.
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Article Change History:
21 Mar 1997 - Updated with HP driver information.