BEFORE YOU START: Familiarize yourself with the LaserWriter Technical
Procedures. Be sure to follow proper ESD procedures.
PROBLEM DESCRIPTION: The LaserWriter printer generates documents
with missing top and side portions. The LaserWriter test print is
missing the vertical lines that make up its outer border.
#1 - CAUSE: The paper cassette might be deformed, causing the printer
to assume that larger size paper is being used.
CURE: Swap the paper cassette and generate a test print.
#2 - CAUSE: A legal-size paper tray is possibly being used.
CURE: Install a standard-size paper tray if legal-size paper is
not what the user intended for the print job.
#3 - CAUSE: The paper cassette detect switch assembly is bent or damaged.
This can be caused by rough handling of the paper tray during
insertion or removal of the paper tray.
CURE: Replace the paper cassette detect switch assembly in the
LaserWriter pedestal. Be sure to refer to the LaserWriter
Technical Procedures for instructions on removing the printer
from the pedestal.